OUR POLICIES

OUR
COMMITMENT

TO SERVICE EXCELLENCE & CLIENT ASSURANCE

BRIDAL & MAKEOVER
BOOKINGS

It’s Your Style, Your Attitude, My Creativity. At Makeover Finesse by Farhana Chaity (Gulshan Branch), we are dedicated to delivering exceptional bridal makeovers, hair transformations, skin rituals, and nail artistry in a welcoming luxury environment.

ALL SALES ARE FINAL

We stand by the quality of our products and artistry. All completed salon services, bridal & party makeover bookings, and promotional Self-Care Packages (Packages A – H) are final sale. Our team is committed to ensuring your complete satisfaction.

DESIGN ALTERATIONS

Prior to beginning any hair color, highlight, balayage, microblading, nail extension, or bridal makeover, our specialists consult with you to confirm shade, length (SL / SL+), and design details so we achieve your exact desired look.

NAIL EXTENSIONS &
LASH CARE

For long-lasting results on Gel Nail Polish, 3D Acrylic Nail Extensions, Eyelash Extensions, and Eyebrow Microblading, please follow the aftercare guidance shared by our technicians. Should you need a touch-up or fix, contact our Gulshan branch promptly.

CLIENT RESPONSIBILITY

Clients are responsible for their choice of colour and design selections. Our team is here to provide guidance and recommendations, but the final decision rests with you to ensure your satisfaction.

CHILDREN’S SERVICES

Please note that our service guarantee does not apply to any services performed on children aged 10 years or younger. While every effort is made to provide excellent care, we are unable to extend warranty coverage for these services due to the natural wear and activity levels associated with younger clients.

LATE REPAIR

In the event you are unable to return for repairs within the five-day period, please do not hesitate to contact us. We are committed to addressing your concerns and finding a suitable solution that aligns with our commitment to professionalism and thoroughness.

Makeover Finesse by Farhana Chaity’s policies are designed to maintain the highest standards of hygiene, professionalism, and creative excellence at our Gulshan studio. For assistance, call 01332100064 / 01713065713 or email afzal.chaity@gmail.com.